How we protect a voice
Cloning a real person's voice is not something to be casual about, especially in an app made for children. This page says exactly how Gramms handles it. Not a policy summary. What actually happens.
The person records themselves
There is no way in Gramms to clone someone's voice from a recording they did not make, or did not know about. A parent invites a loved one; that person then records a short passage themselves, on their own device, seeing exactly what they are agreeing to. No one can consent on another adult's behalf.
This is a stricter standard than most of the category holds itself to. Some voice-cloning products ask for a recording with no verification of who made it. One of the largest voice AI companies in the world, ElevenLabs, will not let a customer clone a voice that is not their own at all, precisely because third-party consent is hard to verify. Gramms's answer to that problem is that the family member does the recording step in person.
What the recording is checked for
Before a voice can be used, the recording is checked to confirm it is a grown-up's voice. Gramms does not clone a child's voice, and never uses a recording that sounds like a child's.
Where it's used, and where it isn't
A cloned voice reads only your family's stories. It is not shared and not made public.
Up to five voices can live in one household. Removing a voice does not remove the stories it already read; it stops that voice from being used again, everywhere, including at the partner that makes the reading voice.
You can let a voice go at any time
There is a plain "let this voice go" option in the app. It is not hidden in a support form. Once removed, the voice cannot be brought back by anyone, including us; a family that wants it again records a new one.
What we don't do
- We don't clone a voice from a recording the speaker didn't make themselves.
- We don't use a cloned voice for anything other than reading that family's stories.
- We don't sell a cloned voice's data or use it for advertising.
- We don't keep a voice after it's been removed.
- We don't frame this feature around loss. Most loved ones whose voices are added are very much here, just far away, or busy, or asleep when their grandchild wants a story.
For the full picture of what Gramms collects and why, see the Privacy Policy. Questions about this page specifically: support@getsmartcue.com.